The awkward ones, answered.
Straight answers on cost, power, installation and running chargers. If yours is not here, ask us.
Costs and revenue
It depends which package you take. On Shared Investment you pay for the groundworks and we cover the hardware and the back office, then we share what the chargers earn on a split agreed for your site. On Owned & Managed you pay for everything up front and keep all of it. We put both side by side in writing after the survey. See what drives installation cost.
It is agreed per site, based on bay count, available power, expected use and the hardware mix.
On owned sites, you do. On shared sites we set it with you. It has to stay competitive with nearby chargers or use drops and nobody earns. Idle fees, free charging windows for guests and separate tariffs for staff or your own fleet can all be configured.
Try the revenue estimator and the worked examples.
Installation and power
Often not. Most sites have more spare capacity than they think, and load management lets several chargers share what is available. Where an upgrade is needed we handle the application and tell you the cost and lead time before you commit. See the grid capacity guide.
Cable routes are planned at survey to keep trenching short and away from your busiest routes, and the work is phased so the car park stays open. Reinstatement, bay marking and signage are part of the job.
For most standard installs in existing car parks, permitted development covers it. Listed buildings, conservation areas and larger rapid installations can need consent. We flag it at survey. See the planning guide.
A typical site runs 6 to 12 weeks from survey to switch-on.
Running it
We usually know before you do. The unit reports its status to our platform, we attempt a remote reset, and if it needs an engineer we book one. Drivers contact us, not your staff.
Yes. Units can be branded, and signage can carry your identity alongside the instructions drivers need.
A charge for staying plugged in after charging finishes, to keep bays free. Hotels can switch them off overnight. See the idle fees guide.
Drivers and the rules
With the app or an RFID card, and by contactless card where a terminal is fitted. See help for drivers.
Up to 22kW per output, but the car decides. Most current cars take 7.4kW or 11kW on AC. See 7kW vs 22kW.
If the public can use the charger, including customer car parks, they generally do. See the regulations guide.
Your car park is already full of EVs. They’re just charging somewhere else.
Start with a fifteen-minute call. We’ll tell you honestly whether your site is worth electrifying yet, and if it isn’t, what would change that.